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Your website launched perfectly now keep it that way. GrooveCare provides flexible, expert support for your Webflow or Shopify site whenever you need it. No retainer surprises. No minimum commitments. Just prepaid hours, transparent pricing, and a team that already knows your site inside out.
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Websites aren't "set and forget" they're living business tools that need attention. Content updates. Design iterations. New integratio ns. Performance optimizations. Conversion improvements. These aren't emergencies they're opportunities to grow.
Most agencies offer two bad options: expensive monthly retainers you don't fully use, or hourly billing where you never know the final cost. GrooveCare solves both problems with prepaid hours you use when you need them, at rates that reward commitment.
How GrooveCare works and benefits
Prepaid support that works when you do. Choose a package (10-200 hours), use hours flexibly throughout the year for updates, optimizations, or new features. Larger packages mean better rates €110/hour at Starter, down to €90/hour at Elite. No monthly retainer waste. No surprise invoices. Just transparent support from a team that already knows your site, available when you actually need it.
Ordered list
- Choose your package: Select the number of hours that fits your needs. All packages are valid for 12 months from purchase.
- Use hours flexibly: Need a new landing page? Design iteration? Integration update? Performance optimization? Hours are deducted from your balance as you use our services.
- Transparent tracking: You always know your remaining balance. No surprise invoices. No hidden fees. always know your remaining balance. No surprise invoices. No hidden fees.
- Automate renewal: Subscriptions renew annually at your package rate, ensuring uninterrupted support without manual renewal hassle.
- Scale when needed: Run out of hours? Purchase additional hours at your package rate anytime without extending the subscription period.
How GrooveCare works and benefits
Design & development
- New page builds and landing pages
- Design iterations and visual updates
- Component development and CMS expansions
- Responsive design adjustments
- Animation and interaction improvements
Technical support
- Bug fixes and troubleshooting
- Integration updates and maintenance
- Performance optimisation
- Security updates and monitoring
- Cross-browser testing and fixes
Content en CMS
- Content strategy consultation
- CMS training and support
- Bulk content updates
- SEO metadata optimisation
- Blog template customisation
Optimisation en growth
- Conversion rate optimisation (CRO)
- A/B testing setup and analysis
- Analytics tracking improvements
- User experience (UX) enhancements
- Performance audits and improvements
Strategic consultation
- Platform guidance (Webflow or Shopify)
- Feature prioritisation
- Growth roadmap planning
- Best practice recommendations
- Third-party tool evaluation
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Unused hours expire after 12 months. We recommend choosing a package that matches your realistic usage you can always purchase additional hours if needed.
Yes. Additional hours are billed at your current package rate and added to your balance immediately. They don't extend your subscription period the 12-month term remains based on your original purchase date.
You can purchase additional hours at your package rate anytime. For clients consistently exceeding their package, we recommend upgrading to the next tier at renewal for better rates.
Response time depends on urgency and package size. Elite and Pro packages receive priority support with same-day responses. All packages receive responses within 48 hours during business days.
GrooveCare operates on prepaid 12-month terms. You can choose not to renew when your term expires. Unused hours are non-refundable but remain available until expiration.
Major redesigns, complete platform migrations, or entirely new website builds. These are scoped as separate projects. GrooveCare covers optimization, maintenance, and incremental improvements to existing sites.
Yes, if you have multiple sites built by Groove Digital. Hours can be used across all your properties under the same subscription.
No. Hours are valid for 12 months from purchase and do not roll over. This keeps pricing fair and encourages consistent engagement.
Yes. GrooveCare is designed for sites we built because we know the architecture, codebase, and strategic foundation intimately. This makes support faster and more effective.
Ready to keep your website performing?
